Shipping Policy



Shipping Rate:

Free shipping available - You don't have to pay shipping for most items at 

You can view the shipping fees on each product page and at checkout.


Shipping Time:

Ship from local warehouse: 2-7 business days.  

Due to the COVID-19 and holidays, the shipping may delay.


Non-mailable areas:

Dear customers, our non-mailable areas in the United States include: Alaska, American Samoyed, Guam, Hawaii, Marshall Islands, Palau, U.S. Virgin Islands, Puerto Rico, American Armed Forces, European Armed Forces, Pacific Armed Forces.


How can I view my order status?

It is easy, after you placed an order log in your account using your email address.

In your hallolure account, you can see all the orders you made including full information: shipping address, shipping method, payment information also items ordered. You can also print an invoice by yourself.

When the status of your order is updated, It will also show in your account. The tracking number will be submitted to your account after we ship out your package. 

You also have access to your account setting and your address book. 


Need More Help:

If you have any questions, please contact us: